Privacy Policy

Gedeon Medical Center (referred to as "we," "our," or "us") is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, date of birth, phone number, email address.
• Health Information: Medical history, diagnosis, treatment plans, medications, test results, and insurance information.
• Billing Information: Credit card details, insurance policy numbers, and related financial data.

2. How We Use Your Information

We use your information for purposes including but not limited to:

• Providing medical treatment and services.
• Communicating with you about appointments, treatments, and follow-up care.
• Billing and processing insurance claims.
• Complying with legal and regulatory requirements.
• Improving our services through feedback and research.

Note: SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.

3. Opt-In and Opt-Out

Opt-In: By providing your contact information, you consent to receiving appointment reminders, health updates, and related communications from us via phone, email, or text message.

Types of Messages: Users can expect to receive messages such as:

• Appointment reminders
• Account notifications
• Health-related updates
• Order alerts (e.g., prescriptions, test results)

Messaging Frequency: Messaging frequency may vary.

Message and Data Rates: Message and data rates may apply.

Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any of our messages. You may also opt out of emails by contacting us directly using the information below.

For Assistance: Text HELP or visit our website at https://www.gedeonmedicalcenter.com.

Please note: that opting out of communications may affect our ability to send you appointment reminders and other important updates related to your care.

Fill the SMS Consent Form Online

4. How We Share Your Information

We may share your information as permitted or required by law, including with:

• Healthcare Providers: For continuity of care and coordination with other medical professionals.
• Insurance Companies: For claims processing and verification.
• Regulatory Bodies: To comply with federal, state, or local laws.
• Business Associates: Vendors and service providers who assist us in operating our practice, subject to strict confidentiality agreements.

Note: We do not share phone numbers or SMS consent information with third parties or affiliates for marketing purposes.

5. How We Protect Your Information

We implement appropriate administrative, technical, and physical safeguards to protect your information, including:

• Encrypted storage of electronic health records (EHRs).
• Access controls to restrict information access to authorized personnel.
• Regular training for staff on data privacy and security protocols.

6. Your Rights

You have the following rights regarding your personal and health information:

• Access and Copies: Request access to or copies of your medical records.
• Amendments: Request corrections to your medical records if you believe they are inaccurate.
• Restrictions: Request restrictions on certain uses or disclosures of your information.
• Confidential Communications: Request communication through specific means (e.g., only by mail).
• Complaints: File a complaint if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the details below.

7. Cookies and Online Privacy

If you use our website, we may collect non-identifiable data such as browser type and visit frequency through cookies to improve your online experience. No health information is collected through our website unless explicitly provided by you.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Updates will be posted on our website and at our office.

9. Terms and Conditions (T&C)

SMS CONSENT: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Upon consenting to receive text messages from Gedeon Medical Center, you may receive communications related to appointment reminders; test results; referral, order, prescription notifications; practice updates (see example below). Please note that standard messaging disclosures apply.

• Message Frequency: Our SMS message frequency is estimated to be 0-4 text messages daily across all users.
• Potential Fees for SMS Messaging: Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.
• How to Opt-In: Customers may opt-in for SMS messaging from Gedeon Medical Center verbally during a call initiated to our office (954-842-4285) or through our website (https://www.gedeonmedicalcenter.com/consent-form) Link below. During the call, customers will be asked: "Do you agree to receive texts from Gedeon Medical Center? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. On our website, customers may opt-in by checking the box allowing consent on the consent form. This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated without customer consent.
• Opt-Out Instructions: Customers can opt-out of SMS messaging from Gedeon Medical Center by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.
• Help Instructions: For assistance, text HELP or call our office at 954-842-4285.

Standard Messaging Disclosures: Standard message and data rates may apply based on your mobile carrier plan.
• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at https://www.gedeonmedicalcenter.com/.

Fill the SMS Consent Form Online

10. Contact Information

For questions, concerns, or to exercise your rights, contact us at: